Orders
Below are some of are common questions about orders
How do I check/track my order status?
Log in to your account on the store’s website.
Go to the “Orders” or “Order History” section.
Find the order you want to check and click on the order details.
The order status information will be displayed, including whether the order is being processed, shipped, or delivered.
How do I place an order?
Search for the book you want to buy by entering the book title, author, or genre into the search bar.
Once you find the book, click on the product to view details.
Select the quantity you want to purchase and click “Add to Cart.”
After making your selections, go to your cart and review the items.
Click “Checkout” and enter your shipping information and payment method.
Confirm the order and complete the payment.
When will my order be processed?
Orders will be processed within 1-2 business days after you complete the payment.
During holidays or in cases where the store is busy, the processing time may be longer.
Shipping
Below are some common questions about shipping
How much does shipping cost?
Shipping charges are ₹40 for orders up to ₹500. Orders above ₹500 are eligible for free shipping.
Do you ship through India Post?
Yes, all orders are shipped via India Post, providing reliable delivery across India, including rural and remote locations.
How can I track my India Post shipment?
Once your order is dispatched, you will receive a tracking number that can be used to track your shipment through India Post’s tracking service.
Help & Support
Below are some of are common questions about orders
How can I contact customer support?
You can reach our support team through the Contact Us page or by email. We aim to respond within 24–48 hours.
What should I do if my order is delayed, damaged, or incorrect?
Contact our support team with your order number and details of the issue. We’ll assist you in resolving the problem as quickly as possible.